Delivery and In-Store Pick-Up Information

Please read the delivery terms below carefully before you continue to our online store.

LOCAL DELIVERY POLICY – effective 9/25/2023

  • We deliver Monday-Saturday (with the exception of certain holidays).
  • We cannot guarantee delivery times.
  • The only timed deliveries are listed under exceptions.
  • Only one delivery attempt will be made. Atkins is not responsible for packages left unattended.
  • Outlying Towns will be delivered in the afternoon (generally between 12:30 – 4:00pm)




  • Amherst
  • Pelham


  • Hadley

Outlying Towns:

  • Belchertown
  • Granby
  • South Hadley
  • Sunderland
  • Leverett
  • Shutesbury
  • Northampton/Florence


The following events are exempt from delivery departure times and destinations.

  • Wedding Cakes – Minimum $30 Delivery Fee – based on mileage
  • Funeral Flowers – $30 Delivery Fee
  • Catering Events – $30 Delivery Fee
  • Grocery/Mercato Orders – Delivery Fee based on town (above) **Afternoon Departure Only
  • Corporate Orders – $30 Delivery Fee (delivery is limited to single destination within our delivery area)

If your desired town is not listed above, please select UPS Shipping. If that is not an option, please call us at (413) 253-9528 to discuss other options.

WEDDING CAKES AND SPECIAL CATERING ORDERS CAN BE ARRANGED FOR SUNDAY DELIVERIES and to other towns that are not listed in our delivery areas.

ALL ORDERS need at least two days advance notice; often times more notice is needed during holiday times and there is a minimum of $25.00 plus delivery for local deliveries.

Please allow 48 hours notice for LOCAL DELIVERIES or IN-STORE PICK UPS.

LOCAL COLLEGE DELIVERIES: PLEASE PROVIDE STUDENT’S NAME, DORM ADDRESS, P.O. BOX NUMBER AND PHONE NUMBER.  Deliveries will be made to the post office, service desks or auxilliary services only, we do not deliver to the dorm buildings.

BEER & WINE BASKETS cannot be shipped.  Local Delivery or Store Pick-up only.

A 21+ Signature is required upon delivery. 

Per Mass. Law, no alcohol may be purchased or delivered before 8am (Mon. – Sat.) and 10am (Sun.) – including beer or wine baskets.

No Alcohol will be delivered to any student residence on any of the 5 local College campuses.

ALL STORE PICK-UPS must be picked up at 1150 West Street, SOUTH AMHERST